JTC H&S Services Ltd – Privacy Policy
Your Personal Data:
JTC H&S Services Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information about Us
JTC H&S Services Ltd.
Limited Company registered in England under company number 8908976.
Registered address: Norfolk House, Hamlin Way, Kings Lynn, PE30 4NG
VAT number: 210804162
Data Protection Officer: Jason Cox
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in section 5, below.
4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in section 13.
b) The right to access the personal data we hold about you. Section 10 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in section 13 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in section 13 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that you can ask us for a copy of your personal data held by us to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
i) For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in section 13.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
5. What Personal Data Do You Collect?
We may collect basic personal data about you including your name, address, email address and contact telephone numbers. In some instances (where required by awarding or accreditation bodies such as EUSR, CITB, Pro-trainings etc.) we may also collect your date of birth and national insurance number, please note that this additional information will only be taken if the awarding body of the course you are attending requires it. Where you book and/or complete training with us we will also hold details of this training, including course title, certificate number, expiry date and copies of any certificates and cards that relate to you attending and completing the course.
6. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.
We need to know this basic personal data in order to provide you with the correct information on the services we provide you and responding to emails or calls from you. However, we will not collect any personal data we do not need in order to provide and oversee this service.
7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We will keep information on your training records for a maximum of 5 years and your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive.
If you would like more information on our Retention Schedule, this can be requested by contacting us using the contact details in section 13.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK and in the EU. This means that it will be fully protected under the GDPR.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes (other than awarding bodies as identified in section 5) subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in section 13.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 10 working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. Do You Use Cookies?
We do not use, store or collect any kind of information collected by cookies on our website, however the technology used in developing the website may do, on entering the website an informational notice tells users that we use cookies.
12. Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
13. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including making a subject access request, please use the following details:
Email address: info@jtchealthandsafetyservices.co.uk
Postal Address: 29 Grove Road, Woodbridge, Suffolk, IP12 4LG
14. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available on our website.
This privacy policy was last updated on 3rd October 2019